Blue Dart Company Profile

We are South Asia’s premier courier, and integrated express package Distribution Company. We have the most extensive domestic network covering over 33,705 locations, and service more than 220 countries and territories worldwide through our group company DHL, the premier global brand name in express distribution services.

Our vision is to establish continuing excellence in delivery capabilities focused on the individual customer. In pursuit of sustainable leadership in quality services, we have evolved an infrastructure unique in the country today:

– State-of-the-art Technology, indigenously developed, for Track and Trace, MIS, ERP, Customer Service, Space Control and Reservations.

– Blue Dart Aviation, dedicated capacity to support our time-definite morning deliveries through night freighter flight operations.

– A countrywide Surface network to complement our air services.

– Warehouses at 68 locations across the country as well as bonded warehouses at the 7 major metros of Ahmedabad, Bangalore, Chennai, Delhi, Mumbai, Kolkata and Hyderabad.

– ISO 9001 – 2008 countrywide certification by Lloyd’s Register Quality Assurance for our entire operations, products and services.

– Ecommerce B2B and B2C initiatives including partnering with some of the prime portals in the country.

Our Competitive Advantage lies in:

Our vast and unparalleled Domestic Network

Linked by some of the most advanced communications systems and positioned to offer a consistent, premium, standardized quality of service.

A spectrum of services to provide customized solutions.

We are the only express carrier in the country today which offers an entire range of services that extend from a document to a charter-load of shipments. Our services are relentlessly monitored to deliver a net service level of 99.96%.

Our Customs and Regulatory expertise

We have a dedicated team of specialists who provide the expertise for customs as well as regulatory clearances at all States within the country, to support seamless service to the customer.

Our Technology

Designed to enhance the reliability of our operations and process efficiency, and add value to the customer through time and cost savings.

Our Air Network

The only one of its kind in the country today, that is focused on carriage of packages as its prime business, rather than as a by-product of a passenger airline. A dedicated aviation system to support Blue Dart’s services is self-sustaining, with its own bonded warehouses, ground handling and maintenance capability.

Our financial credibility

Fitch Ratings India Pvt. Ltd. has assigned the highest “F1+(ind)” [F one plus (ind)] rating for our short term debt programme of Rs. 30 crores.

Further, ICRA Ltd. has also assigned the highest “A1+” (pronounced A one plus) Rating for our Commerical Paper Programme of Rs. 25 crores.

Our People force

Committed, diverse and over 7,944 strong are our most valued asset. All our achievements have been possible because we have a team who believes in themselves and their company, a team with a winning attitude. We are a learning organization, we value self-development, and most of our managers are homegrown.

Our Sustainability Initiatives

Social Responsibility is a core element in our corporate strategy. We as a socially responsible corporate have undertaken numerous steps to give back to communities, in whatever way we can.

Our commitment towards community causes has been unwavering since our inception in 1983. We as a socially responsible corporate has an in-house Sustainability Team responsible for identifying and addressing various sustainability issues and supporting initiatives that make the world a better place for future generations. As part of the DHL Group & in line with its CSR platform, our major focus areas have been:

– Go Teach (Education)
– Go Green (Environment)
– Go Help (Disaster Management Response)

Go Teach (Education)

We in association with Oasis India (NGO) started an initiative called “Blue Edge – Empowering Lives”, which is aimed at enriching the lives of young adults from difficult environment, who have not been able to complete their education. Through this initiative we enable around 50 students every six months, by providing training on English Speaking, Computer Skills, Life Skills and Customer Orientation. Since inception, 524 students have successfully completed this program and have felicitated at seven Graduation Ceremonies held in Blue Dart headquarters in Mumbai.

Go Green (Environment)

One amongst the biggest concerns facing today’s world is global warming. A warmer Earth may lead to changes in rainfall patterns, a rise in sea level, and a wide range of impacts on plants, wildlife, and humans. The main cause of Global Warming is emission of CO2. We have fervently taken up various steps in this regard, to sum up as ‘Go Green’ initiatives:

” Sapling plantation.
” Mangrove Clean-up.
” Recycling Waste.
” Energy Conservation (Eg. Power Saver: Lights Off Initiative)
” Route Optimization

Go Help (Disaster Management Response)

We in association with Think Foundation (NGO), Sarla Blood Bank and other blood banks regularly hold Blood Donation Drives at our facilities, to help young Thalassaemia patients, who need blood transfusion every 15 days to survive.

In October 2009, floods at Andhra Pradesh and Karnataka affected hundreds of lives, who lost their near and dear ones, homes and belongings. To make a difference in the lives of the affected people, we decided to do something quick and called for support from its Group Company – DHL. Teams from all Business Units responded fast and a quick plan was worked out to send the relief material to the affected areas of Karnataka and Andhra Pradesh.

We jointly with our colleagues from DHL, organized Volunteers Day, to promote the spirit of volunteerism amongst our employees in India.

We organize the ‘Help a Child’ initiative to mobilize resources from across the Regions and give ‘gifts’ to deprived children during the festive season of Christmas. The gifts comprised bags of donations – clothes, woolen clothes, toys, books, stationery, bags, shoes, lunch boxes, water bottles, soaps, shampoos, toothpaste, etc

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