Feb 06, 2020, SEATTLE, WA — Estes was named the recipient of Amazon’s 2019 Customer Obsession Award in a ceremony on February 6, 2020 in Seattle, Washington.
The award recognizes carriers who not only meet, but exceed Amazon’s criteria for earning and keeping customer trust:
• Having a Can Do Attitude
• Forging Great Partnerships
• Providing Solutions to Satisfy the Ultimate Customer
• Going Above and Beyond to Achieve Greatness
Estes received the highest ratings in these categories over 12 other national shippers.
“We are so honored that Amazon has recognized us with this award,” says Estes President and CEO Rob Estes. “From day one we have been committed to not only building trust, but also forging lasting relationships with our customers. It means so much to us to be working with a company whose values are in such alignment with our own.”