Tag Archives: Oman Air Cargo

Oman Air Receives Unique Award at Travelplus Airline Amenity Bag Awards 2012 in Hamburg

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Oman Air has received a unique award in recognition of the outstanding quality of its First Class and Business Class amenity kits.

At last night’s TravelPlus Airline Amenity Bag Awards, the national airline of the Sultanate of Oman, was presented with the TravelPlus Readers Award for the Most Enduring Amenity Bags by the leading online magazine’s editor, Simon Ward.

The commendation comes in the wake of Oman Air’s success in the TravelPlus awards over the last two years. In January 2012, it won both the Best First Class Female Amenity Bag and the Best Business Class Unisex Amenity Bag categories, and also received a Highly Commended in the Best First Class Male Amenity Bag category. In 2011, the airline received the Best First Class Female Amenity Bag award and came second in the Best First Class male Amenity Bag category. In the same year, Oman Air also won the Best Onboard Amenity category in recognition of its pioneering introduction of both mobile phone and wi-fi connectivity on its Airbus A330 fleet.

This year’s awards were held at a special Gala ceremony at the Radisson Blue Hotel, Hamburg, to coincide with the ‘World Travel Catering & Onboard Services Expo’ (9-11 April). The awards, which are designed to recognize those airlines that go the extra mile for their customers, attracted a large number of entries from airlines and suppliers, and competition was fierce.

Mr Wayne Pearce, Chief Executive Officer, Oman Air, said:

“On behalf of all the staff at Oman Air, I am delighted to receive this unique award in recognition of our efforts to offer the very highest quality of on-board products and services. Year after year, our amenity bags have been recognised by the TravelPlus awards and we are very grateful for their support.”

Editor of TravelPlus, Simon Ward, added:

“We would like to congratulate Oman Air for achieving success at the TravelPlus Airline Amenity Bag Awards for the third year running. The airline’s commitment to quality shines through in their amenity kits, which make an important contribution to the premium passenger experience.” Oman Air’s sumptuous amenity bags offer first and business class travellers a taste of Omani luxury and are filled with a selection of top-of-the-range skin care products from the world-renowned Omani perfumery, Amouage, together with a number of essential toiletries and personal grooming items.

Oman Air’s latest success continues its run of key industry award wins in recognition of the airline’s many recent developments, including the introduction of new airbus A330 aircraft to its fleet, the inauguration of a range of exciting new destinations, the unveiling of spacious and luxurious aircraft interiors – including its A330 business class seat, named as the World’s Best at the Skytrax 2012 World Airline Awards – and the launch of state-of-the-art in-flight entertainment systems.

Oman Air Announces Major Growth in Onboard Connectivity Take-up

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Oman Air, the national carrier of the Sultanate of Oman, has announced major growth in uptake by passengers of its inflight mobile phone and wi-fi connectivity.

Between January 2012 and January 2013, the airline experienced a 130 per cent increase in internet package sales and a 180 percent increase in connectivity revenues. Mobile phone connectivity is charged at roaming rates by individual service providers.

Oman Air’s Muscat to London Heathrow service saw the greatest use of inflight connectivity and the most popular method of accessing the internet was via smart phones, indicating that most users relied on the connectivity service for leisure, rather than work, purposes.

Oman Air’s Chief Executive Officer, Wayne Pearce welcomed the figures, saying: “Oman Air was the first airline in the world to offer both mobile phone and wi-fi connectivity inflight and I am delighted that our customers value this service so much. The increase in passengers’ use of the service in 2012 underlines their growing expectation that similar levels of connectivity should be available in the air as they are on the ground. I am pleased that the continued increase in uptake since we introduced the service in 2010 shows that Oman Air still leads the field in this area.”

Oman Air’s inflight wi-fi connectivity is available in a range of packages, designed to suit customers’ differing requirements. Vouchers can be purchased for use with smart phones and tablets (excluding iPads) aboard the airline’s Airbus A330 long haul fleet at the rate of US$5 for up to 3MB of data or US$15 for up to 10MB of data. Vouchers for iPad and laptop connectivity can be purchased for US$15 for up to 10MB of data and US$30 for up to 25MB. Usage beyond these data allowances is charged per MB.

Coverage is available throughout Oman Air’s range of long haul services, except when flying over countries such as India, which prohibit onboard mobile phone and wi-fi communications. However, the airline’s Muscat to Bangkok services, which overfly India, report the second highest rate of uptake, after Muscat to London.

Wayne Pearce concluded:

“Digital communications are playing an increasingly important role in all our lives and, in addition to onboard connectivity and services such as online booking and web check-in, Oman Air is rapidly expanding its online customer engagement. Our social media presence is growing daily and we are offering many more online-only special offers than ever before.

“Having pioneered onboard connectivity, we are committed to remaining in the vanguard of 21st Century communications.”