First Flight Frequently Asked Questions

1. Can I open an account with First Flight for your services?

Click at ffcl@firstflight.net and send in your request along with contact details, date & time convenient to you in the body of the mail, so that our representative can visit you.

2. Can I change the address of a shipment that is not yet been delivered?

Yes, please get in touch with the booking branch, alternatively click at ffcl@firstflight.net (with the subject ‘Change in Delivery Address’, giving you contact details, new address and consignment number)

3. How can I locate a shipment that has been sent to me / has been sent by me?

Click at Track your shipment

4. How important is my feedback / suggestions to First Flight?

We greatly value your suggestions / opinions, which helps us to serve you better at all times.

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