When you’re waiting for an international package, nothing is more frustrating than seeing the tracking status stuck on “In Transit” for days—or even weeks. Recently, I experienced exactly this with an Asendia shipment, and in this article, I’ll share my real story, what caused the delay, and what you can do if your Asendia package is stuck in transit.
📦 My Asendia Shipping Experience
I ordered a small package from a European online store, and the seller chose Asendia USA for international delivery. Everything seemed smooth at first:
- Order placed: March 3
- Package shipped: March 5
- First tracking update: March 6
The tracking showed:
“Shipment accepted by carrier”
“Processed at origin facility”
So far, so good.
🚨 When the Problem Started
About a week later, I checked the tracking again. The status had changed to:
“In Transit”
At first, I didn’t think much of it. But after 5 days with no updates, I started to worry.
Then it became:
- 7 days… no update
- 10 days… still “In Transit”
- 14 days… nothing changed
At this point, my package felt completely stuck.
🔍 Why My Asendia Package Got Stuck
After doing some research and contacting support, I found out several possible reasons behind the delay:
1. ✈️ International Transit Bottlenecks
Asendia often uses a combination of postal networks and air freight, which means delays can happen during handovers between carriers.
2. 🛃 Customs Clearance Delays
My package was entering the U.S., and it turned out it was held at customs longer than expected.
3. 📉 Limited Tracking Updates
Unlike premium couriers like DHL or FedEx, Asendia tracking can be less frequent, especially during international transfers.
4. 📦 Consolidated Shipping
Asendia sometimes consolidates multiple shipments, which can slow down individual package movement.
📞 What I Did to Fix It
Instead of waiting endlessly, I took a few steps:
✔️ 1. Contacted the Seller
The seller confirmed the package had already left their facility and provided the same tracking number.
✔️ 2. Checked Local Carrier Tracking
I used a universal tracking tool (like Express Tracking) to see if another carrier had taken over.
👉 This helped me discover the package was already in the U.S. postal system.
✔️ 3. Waited for Customs Clearance
After about 16 days, I finally saw a new update:
“Arrived at destination country”
✔️ 4. Final Delivery
Once handed over to USPS, the delivery was quick:
- Delivered on: March 25
- Total transit time: ~20 days
⏱️ How Long Should Asendia Take?
From my experience and research:
- Typical delivery time: 10–20 days
- Delayed shipments: 20–30+ days
If your package is stuck in transit for more than 10 days, it’s not unusual—but it’s worth monitoring closely.
💡 Tips If Your Asendia Package Is Stuck in Transit
If you’re facing the same issue, here’s what I recommend:
- 🔎 Track on multiple platforms (carrier + third-party tools)
- 📦 Check for handover to local postal services
- 📞 Contact the seller first, not just Asendia
- 🕒 Be patient with customs delays
- ⚠️ Open an inquiry after 2–3 weeks of no updates
❓ Is Asendia Reliable?
Based on my experience:
Pros:
- Affordable for international shipping
- Widely used by eCommerce sellers
Cons:
- Slow delivery times
- Limited tracking transparency
👉 Overall, Asendia is reliable but not fast—best suited for non-urgent shipments.
🧾 Final Thoughts
My Asendia package wasn’t actually “lost”—it was just delayed in transit due to customs and tracking gaps. While the experience was frustrating, the package eventually arrived safely.
If your tracking hasn’t updated in days, don’t panic immediately. In many cases, your package is still moving—just not being scanned.