Here are Chronopost contact details for you, including Private Customer Service, Customer service and Social media of Chronopost:
Private Customer Service
0 969 391 391
(tax free call)
Monday-Friday : 8AM to 7PM
Saturday : 8AM to 12AM
except non-working days
Customer service
You need advice on a product, a service or a destination. You want to find information on a parcel.
+33 (0)969 391 391
(calls charged at standard rates)
Monday to Friday: 8:00 am to 7:00 pm
Saturday: 8:00 am to 12:00 pm
excluding public holidays
Social media
Monday to Friday from 9:00 am to 7:00 pm (not including public holidays)
- Twitter: @Chronopost
We will answer in public or private depending on the nature of your query. To do this, simply follow us. All queries regarding a shipment will be handled privately. - Facebook: Ask us your questions, we will answer you directly using this form. You will receive a Facebook notification when we have answered your question.