Chronopost Contact Number

Here are Chronopost contact details for you, including Private Customer Service, Customer service and Social media of Chronopost:

Private Customer Service
0 969 391 391
(tax free call)

Monday-Friday : 8AM to 7PM
Saturday : 8AM to 12AM
except non-working days

Customer service
You need advice on a product, a service or a destination. You want to find information on a parcel.
+33 (0)969 391 391
(calls charged at standard rates)
Monday to Friday: 8:00 am to 7:00 pm
Saturday: 8:00 am to 12:00 pm
excluding public holidays

Social media
Monday to Friday from 9:00 am to 7:00 pm (not including public holidays)

  • Twitter: @Chronopost
    We will answer in public or private depending on the nature of your query. To do this, simply follow us. All queries regarding a shipment will be handled privately.
  • Facebook: Ask us your questions, we will answer you directly using this form. You will receive a Facebook notification when we have answered your question.