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DPD UK invests £4.3m in three new depots creating up to 150 new jobs

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Birmingham, 10 October 2012 – Leading parcel company DPD has invested £4.3m on three new state-of-the art depots in London, Southampton and Dundee.  The new depots, which collectively are expected to create up to 150 new jobs, will expand DPD’s capacity to respond to a significant increase in B2C volumes driven by its hugely successful one-hour time slot service, Predict.

DPD will create up to 70 new jobs with the opening of a new London depot on Mandela Way, Southwark.  The 4,500 sq m new depot, which will be fully operational in October 2012, will enhance DPD’s capability to handle increased volumes of parcels in central London.  It will help relieve pressure from the company’s existing London depots at London Bridge and Kings Cross.  The depot represents a £1.5 million investment by DPD.

Southampton
DPD has commissioned a new £2.3m purpose built 4,000 sq m depot to replace its existing warehouse at Chandlers Ford in Southampton. The new 3.5 acre site on Hamilton Business Park, Hedge End will be fully operation in October 2012.  The relocation of the depot provides DPD with improved transport links to the motorway and will make it easier for customers visiting the depot to collect parcels.   Up to 30 new jobs will be created to cover new routes in Southampton, Portsmouth and the surrounding area.

Dundee 
DPD will open a new 2,700 sq m depot on Fowler Road on the West Pitkerro Industrial Site.  The company currently operates from four depots in Scotland – two in Glasgow, then Edinburgh and Aberdeen.  The new £0.5m depot will be fully operational in October 2012 and will create 50 new jobs to service up to 50 new routes.  DPD’s volumes have grown considerably in Scotland and the depot site will be important geographically for customers in the Dundee/Perth area who are currently served by Edinburgh up to 60 miles away.

Dwain McDonald, DPD UK’s CEO commented, “In recent years we have seen an unprecedented increase in our parcel volumes due mainly to Predict, our unique one-hour time slot service. The new depots will improve our capacity and are further evidence of DPD’s ongoing investment in our infrastructure.  Deliveries on behalf of the e-commerce industry now represent half of our business and we expect this growth in e-retailing to continue to go from strength to strength.  Successful delivery is a crucial part of the home shopping experience and this announcement underlines our commitment to improve our service to customers right across the UK.”

Unique in international shipping: with DPD consignees specify the day of delivery

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  • Predict is now available for shipping between Germany, the Netherlands, Belgium, Luxembourg and Slovakia
  • DPD is the first parcel service provider in the industry to provide interactive notification of delivery and specify the delivery time window for international shipments, too
  • DPD planning to extend the service throughout Europe in response to rapid growth in international e-commerce

Aschaffenburg, 1 October 2012 – International parcel and express service provider DPD is expanding its Predict service and offering a solution for international shipping which is unique within the industry: for the first time consignees of international parcels can now specify the day on which their parcel is to be delivered. In addition they are notified of the time window during which their parcel will arrive. After establishing Predict in Germany and many other European countries DPD is now also making the service available for international shipping between Germany, the Netherlands, Belgium, Luxembourg and Slovakia.

“Together with the growth in cross-border distance selling, the need for convenient services for the consignors and consignees of international shipping is also growing”, explains DPD CEO Arnold Schroven. “Thanks to our international Predict service shippers of cross-border parcels can provide their customers with a unique offer. DPD now plans to extend this unique service to more European countries”.

With the innovative new Predict service consignees receive, depending on what they have specified, either an email or a text message on their mobile phone informing them when their parcel will be delivered. If the delivery date is not convenient for the consignee, he or she can use a standardised reply to postpone the delivery. DPD offers consignees at least three alternative delivery days. And to ensure that consignees do not have to wait all day for their parcel, DPD informs them on the morning of the delivery day about the time window during which the shipment will probably arrive. Currently this lies between two and six hours.

“Predict ensures satisfied consignees”, comments DPD CEO Schroven. “Most consignees prefer to have the goods they order delivered to their home. And if they can specify when the goods are to arrive, they are also sure to be at home during this time.”

Successful first delivery means fewer returns

Thanks to this communication with consignees DPD can reduce the number of unsuccessful delivery attempts to private households significantly, which saves time and unnecessary journeys during delivery operations, and consequently CO2 emissions. “Because successful first delivery attempts reduce the number of returns in distance selling, shippers have welcomed the service with enthusiasm,” states Mr Schroven, adding: “In addition this international service is very much in line with the EU’s intention to further promote international e-commerce.”

Zero carbon parcel shipping from DPD goes live

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From now on all parcels sent via DPD UK  will be shipped carbon neutral – at no extra charge to the customer. Total Zero, DPD’s new carbon neutrality commitment, applies to all domestic and international shipments from six major markets in Europe.

Total Zero

Total Zero will be available to all customers in France, Germany, United Kingdom, Netherlands, BeLux and Switzerland at first and it is anticipated that other DPD business units across Europe will begin providing Total Zero from 2013.

“We are proud and excited to officially launch Total Zero in the UK. DPD has been preparing for this moment for some time now and I am sure that our customers will be delighted to know that we are now delivering carbon neutral parcels at no extra charge.” says Dwain McDonald, CEO of DPD in the UK.

The Total Zero carbon neutral commitment is achieved through a triple mechanism: measuring emitted carbon, reducing the carbon produced by DPD – called insetting – and subsequently carbon offsetting.

Total Zero came about because, as a company, we wanted to take responsibility and reduce our impact on the planet. We believe that responsible delivery means being carbon neutral so we are not passing on any extra costs to our customers. We are convinced that this marks an exciting new chapter in our company’s history and we hope that carbon neutral shipping at zero extra cost will one day become the standard across the industry”, Mr McDonald adds.

DPD’s parent company GeoPost will offset non avoidable CO2 emissions – initially 550,000 tonnes for the year – through a series of offsetting projects chosen in partnership with well-known French offset partner CDC Climat.

These include international projects such as reforestation in Columbia or introducing biodigesters to rural farming communities in Cambodia, alongside European-based initiatives.

All of the selected projects are accredited with globally recognised carbon standard certifications such as Voluntary Carbon Standard (VCS) which measure project emission reductions; Gold Standard (GS) certificate, awarded by the Gold Standard Foundation to premium carbon mitigation projects, Joint Implementation – United Nations Framework Convention on Climate Change (UNFCCC); and the CCB Standards by the Climate, Community and Biodiversity Alliance.

In launching Total Zero DPD is committing to keep reducing its environmental impact through introducing a range of emission reduction initiatives – called insetting – which will collectively help reduce CO2 emissions.

DPD’s carbon footprint has been calculated regularly since 2006 and DPD has been reducing its carbon footprint per parcel over time.

Total Zero will apply to business and consumer shipments to all destinations around the globe from the six major markets of France, Germany, United Kingdom, Netherlands, BeLux and Switzerland.

Further information on Total Zero is available at www.dpd.com/totalzero
About DPD 

With the shipment of 2.5 million parcels a day DPD is a leading international provider of parcel and express services. The company has the most efficient road network in Europe and delivers to 230 countries worldwide. Customers can choose services from an extensive product range of national and international parcel and express services for business and home deliveries. A workforce of 24,000 and 18,000 vehicles operate at more than 800 locations. The majority shareholder in DPD with 83.32 % shareholding is the GeoPost Group, a wholly-owned subsidiary of French Groupe La Poste. With a consolidated turnover of 3.668 billion euros in the year 2011 GeoPost is currently Europe’s second-largest provider of express parcel services.

 

About CDC Climat

CDC Climat is Caisse des Dépôts subsidiary launched in 2010 to tackle climate change by taking action in three areas: investment in carbon assets, development of services to a low carbon economy and research into climate change economics.
Press contact:

Gordon, Liz or Jason at MAW Communications (www.mawcomms.co.uk) on 01603 505 845.

London 2012: DPD ready for the Games

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  • Parcel and express service provider DPD develops plan of action for Olympic Games
  • Investment of £1.3 million ensures trouble-free delivery operations during the Olympics

London, 25 July 2012 – International parcel and express service provider DPD has set up a plan of action to deal with the enormous logistical challenges provided by the 30th Summer Olympics in London. Since 2011 a special DPD ‘Olympic Project Team’ has been working on plans and solutions for dealing with security zones, lockdown venues and the additional traffic congestion caused by spectators, athletes and functionaries. Thanks to these thorough preparations DPD will be able to ensure trouble-free parcel delivery services during the Olympics.

The plan of action includes a number of measures. For example, DPD has set up a temporary facility close to its London Bridge depot, which will reduce the pressure on the remaining DPD locations in the Greater London area. In addition, each of the depots in the impacted region has appointed an ‘Olympic Specialist’ who will coordinate all the relevant measures with the central Olympic Project Team. Drivers will also be provided with assistants who will if required, e.g. in the case of road closures or congestion, make the final delivery on foot. Additional routes will be driven and the number of delivery vehicles has been increased.

During the Olympic Games parcel deliveries will also be implemented early in the morning and in the evenings. At the depots additional customer service staff will enable more customers to collect their own parcels. And if there are delays in spite of all the preparations, the details will be made public in the form of daily updates on the DPD UK website.

DPD UK has invested a total of £1.3 million in order to ensure that the company’s high service levels are maintained during the period of the Olympic Games. As it will not be possible to absorb the whole amount of these costs internally DPD UK has introduced an Olympic surcharge of £1.95 for each parcel which is delivered to those postcode areas where there is extended disruption within the Olympic congestion zone.

Even for DPD normal access will not be possible to the 49 lockdown areas in London, and here parcels will be transferred to the official logistics partner to the Olympic Games. An additional charge, on which DPD has no influence, will be imposed for delivery within these areas.

Background: the logistical challenges posed by the 30th Olympic Games

  • The Olympic road network in London covers a total of 175 km, and here temporary disruptions to traffic are to be expected, together with movement restrictions and partial road closures created by security measures.
  • Special ‘games lanes’ have been set up for VIP traffic.
  • At peak times 800,000 spectators will be travelling by public transport to the various Olympics locations because there will be no parking facilities at the stadiums and other sports venues.
  • Everyday 200,000 members of the ‘Olympic family’ will be placing an additional burden on the city’s transport facilities.
  • Because of extensive prohibitions on parking 290,000 London households will have to leave their cars on the outskirts of the city.
  • Ten events, including the marathon, will involve the use of public roads, which means that these will be completely closed for up to 48 hours.
  • The traffic situation will also be affected by a number of events taking place at the same time, for example the concerts at Buckingham Palace, to which up to 60,000 spectators are expected.

If you want to get dpd tracking service, please go to www.expresstracking.org/dpd/

 

DPD Polska teaches you how to wisely and responsibly use e-commerce tools

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Warsaw, 9 July 2012 – Due to the constantly growing internet e-commerce sector, DPD Polska in cooperation with is.tv (http://istv.pl/) is continuing its “I pay I don’t pay” series of educational programs about the e-commerce market.

The DPD Polska and is.tv joint project (formerly Webshake.tv) “I pay I don’t pay” has been functioning since April 2011. The demand for knowledge about e-commerce has resulted in the recording of a second series of 10 episodes of “I pay I don’t pay”, which begins with an episode on mobile technologies in purchasing, sales and logistics. In further episodes, we talk about group purchasing, buying food from internet food shops, new developments in payment for purchases in-store and online and what product range to choose when starting an online shop and how these goods can be stored and transported.

“We are pleased that we have been able to establish a lasting and fruitful cooperation with is.tv Internet television,” says Aneta Gasparska, Spokesperson/Director of Marketing at DPD Polska. “We are proud of the fact that the “I pay I don’t pay” series was met with so much interest among Internet users, both from those interested in developing their online business, as well as those who shop on the internet,” she adds.

Advice for both online shoppers and sellers can be found in the series. The series is a response to the clear need for public education, as people are often not able to keep up with the high pace of development of new technologies. Viewers of the first series were able to learn about how couriers work and the process of delivering to addresses. Thanks to this educational project, Internet users can find out about the opportunities and pitfalls associated with e-commerce from the perspective of both the customer and the owner of an online store. Viewers can also learn what rights and obligations Internet users have and what to pay attention to when starting an online business.

“In the virtual world there are many dangers lurking. “The program aims to identify ways to avoid unpleasant surprises and skilfully use e-commerce tools.” says Maciej Glowacki, Director of Sales and Marketing at DPD Polska. “We hope that in this light and friendly way, we will contribute to increased knowledge of Internet users, who are increasingly eager to use new tools and increasingly see the Internet as an opportunity to develop their own business.”

Subsequent episodes of the series are published once a week on the bezgranicznie.pl platform at http://bezgranicznie.pl/multimedia/1

Viewers of “I pay I don’t pay” can also take part in a competition in which they have a chance to win one of five Samsung Galaxy Tabs funded by DPD Polska! Details in subsequent episodes.

Go and take a look at www.bezgranicznie.pl !

If you want to get dpd tracking service, please go to www.expresstracking.org/dpd/

About DPD
With the shipment of 2.5 million parcels a day DPD is a leading international provider of parcel and express services. The company has the most efficient road network in Europe and delivers to 230 countries worldwide. Customers can choose services from an extensive product range of national and international parcel and express services for business and home deliveries. A workforce of 24,000 and 18,000 vehicles operate at more than 800 locations. The majority shareholder in DPD with 83,32 % shareholding is the GeoPost Group, a wholly-owned subsidiary of French Groupe La Poste. With a consolidated turnover of 3.668 billion euros in the year 2011 GeoPost is currently Europe’s second-largest provider of express parcel services.

Press contact
DPD Dynamic Parcel Distribution GmbH & Co. KG
Frank Vergien
PR Manager
Wailandtstraße 1
63741 Aschaffenburg
Phone: +49 6021 843120

DPD launches COD International, the first online shopping service for sales to Hungary and Bulgaria

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Bucharest, 6 July 2012 – Dynamic Parcel Distribution (DPD) Romania, one of the most important parcels and express courier services in the region, is proud to launch COD International, the only service available to Romanian courier businesses for online shopping for the sales of products to the emerging markets of Hungary and Bulgaria.

COD International is a special service based on the business model of online shopping, which allows fast and easy international shipment of parcels, with the possibility of payment on delivery of the items transported.

The DPD courier collects payment for the payment at the time of delivery, which is transferred directly into the online shopping account. COD International guarantees a maximum delivery time of 2 days, and bank transfers in 48 hours. Among the service facilities provided are: financial reports and customised shipping status reports, automatic insurance for up to 10 times the value of the transport, online tracking covering the complete life cycle of the shipment, with proof of delivery available online.

Launched following an investment of some 50,000 Euro, DPD Romania’s COD service is currently available for shipments to Hungary and Bulgaria, the two countries with the fastest growing appetite for online shopping from Romania.

In the words of Alin Gherman, DPD Romania’s Marketing Manager: “There has been a real boom in electronic trading in recent years, which has also been the main factor driving growth in the local courier market. So the decision to make a special service available for online shopping to help courier services extend their business in the region was a natural choice for us. The service is initially being offered for shipments to Hungary and Bulgaria, countries with a pronounced interest for Romanian online shopping offers. In future, when the Romanian online shopping offer starts to attract other countries, we will extend this service to other emerging markets such as Poland, the Czech Republic or Slovakia.”

Since its launch in 2012, DPD International has acquired some 5% of DPD Romania’s portfolio of online shopping customers and anticipates being used by 15% by the end of the year.

The COD International service is successfully used by the majority of regions covered by DPD in countries including Germany, the Czech Republic, Switzerland, Austria and Hungary.

DPD Romania, part of the Geopost group and a La Poste subsidiary, ended 2011 with a turnover of 36 million lei, up 20% on the previous year and with a market share of 7%.

For 2012 the company has budgeted more than 800,000 Euros for the launch of IT4EM, DPD Romania’s new IT system which has been adapted 100% to the specific requirements of the emerging markets, so that DPD’s customers can benefit from the latest generation communication, technology and infrastructure.

In 2011 DPD joined the online services market with dpdonline.ro, the only platform in Romania currently offering the possibility to place orders electronically and with card payment.

If you want to get dpd tracking service, please go to www.expresstracking.org/dpd/

About DPD
With the shipment of 2.5 million parcels a day DPD is a leading international provider of parcel and express services. The company has the most efficient road network in Europe and delivers to 230 countries worldwide. Customers can choose services from an extensive product range of national and international parcel and express services for business and home deliveries. A workforce of 24,000 and 18,000 vehicles operate at more than 800 locations. The majority shareholder in DPD with 83,32 % shareholding is the GeoPost Group, a wholly-owned subsidiary of French Groupe La Poste. With a consolidated turnover of 3.668 billion euros in the year 2011 GeoPost is currently Europe’s second-largest provider of express parcel services.

Press contact
DPD Dynamic Parcel Distribution GmbH & Co. KG
Frank Vergien
PR Manager
Wailandtstraße 1
63741 Aschaffenburg
Phone: +49 6021 843120