Royal Mail introduces labels to go, a self-service mobile returns solutions

Royal Mail has announced new plans to make it easier for consumers to post and return parcels at Customer Service Points in Delivery Offices nationwide.

From April 2017, customers will be able to print off delivery and return labels at all of Royal Mail’s 1,200 Customer Service Points.

  • Royal Mail is making it easier for consumers to post or return parcels at Customer Service Points in Delivery Offices nationwide.
  • From April 2017, customers will be able to print off delivery and return labels from their mobile phones at all of Royal Mail’s 1,200 Customer Service Points.
  • With the new self-service solution, Labels to Go, customers returning items online or buying online postage will receive an email containing a unique QR code.  When scanned at a Customer Service Point,    the QR code produces a postage label which can be applied to the parcel.
  • Currently, customers returning items using the Royal Mail Returns Portal or buying postage online using Click and Drop are required to print the postage label at home.
  • Customers will benefit from the convenience of being able to print postage labels and post their parcels at the same time. This saves time and money as they do not need to have a printer at home.
  • This is part of a range of initiatives designed to make it easier for customers to send and receive parcels at a convenient time and place.

Royal Mail has announced new plans to make it easier for consumers to post and return parcels at Customer Service Points in Delivery Offices nationwide.

From April 2017, customers will be able to print off delivery and return labels at all of Royal Mail’s 1,200 Customer Service Points.

Read more at royalmailgroup.com

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